This is a short summary of the Privacy Notice. Scroll down for the full experience.
Data controller
Lane Two Tech AB (RUN:TRACK:RUN) is the data controller in regards to the data processing on our Platform and or in our App, messages on our social media and emails sent to us. We are also the controller regarding the location data collected while you use the App for running.
Personal data we process
In short: Personal data you actively provide us. Under “Purposes for data processing” you can see a list of all the purposes for which we process data.
Cookies and tracking
We use cookies to enable user settings and to save cookie consent given. We only use cookies necessary for the website to operate correctly, and do not use any third party cookies, trackers or analytics software.
Your rights
Regarding your personal data processed by RUN:TRACK:RUN you have the right to have it deleted, access it, correct it, receive it in a transferable manner, object to the processing and make complaints about us to the Data Protection Authority in your country if you are an EU/EES citizen.
Not satisfied? Keep reading below.
Purpose
This Privacy Notice contains information about how Lane Two Tech AB (RUN:TRACK:RUN), the data controller, processes your personal data in compliance with the General Data Protection Regulation 2016/679 (GDPR) and any other subsequent or additional data protection legislation.
If you have any questions in regards to the Privacy Notice or wish to exercise your rights according to the GDPR and this Privacy Notice, please contact us at info@runtrack.run.
Personal data we process
Our aim is to not process any personal data if not absolutely necessary. We do not ask for nor process any data that constitutes special categories of personal data. Any personal data that you provide us through customer support emails/messages or direct messages on our social media platforms containing special categories of personal data, or regular personal data that we do not need, will be deleted immediately.
For those instances where processing of personal data is necessary, we use it as follows.
We do not want to process any personal data that we do not need to deliver our service to you or for legal compliance. For personal data processed that is not related to our performance of a contract with you, our user, or that we need to process for legal compliance reasons, we may ask for your consent. For example in order to send email updates that you have actively requested. Your consent can be withdrawn at any time.
No personal data is processed when using necessary cookies on the website and we cannot connect any traffic or usage to an individual or IP-address. Therefore, the necessary cookies are not viewed as “personal data” by the definition in the GDPR. We do save a session key for the duration of your visit to RUN:TRACK:RUN but it cannot be connected to a specific individual, user or IP-address.
Purposes for personal data processing
Marketing
Purpose
For marketing purposes we use social media like Instagram, Facebook and Twitter to spread information about RUN:TRACK:RUN in order to gain more users and increase user retention. We also send newsletters via email to those who have requested to receive them, and in some instances these newsletters will contain information for marketing purposes. When it comes to social media marketing we will at times use sponsored ads which target specific audiences for example those who are interested in running. RUN:TRACK:RUN have no possible way of identifying who the specific users are or who has for example clicked on our ads.
Categories of data subjects
Users or potential users of RUN:TRACK:RUN who use social media or has signed up for newsletters from RUN:TRACK:RUN
Users of social media platforms who are interested in running
Categories of personal data
Email addresses
Social media handles
Information about likes and comments on our social media pages
Observe that even though RUN:TRACK:RUN cannot identify which specific user is targeted through or has interacted with our sponsored ads in social media, your social media provider might collect and store such information. Please see their respective privacy policies and/or terms and conditions to learn more.
Legal basis
For the majority of our marketing activities we use consent as the legal basis for processing of personal data, for example when you sign up for our newsletter or App-info.
Consent, however, cannot be collected by RUN:TRACK:RUN in regards to targeted ads on social media platforms, since we do not know the identities of the targeted audience. We therefore base the processing of personal data on our end on our legitimate interest to market our product and our judgement is that this legitimate interest outweighs the interest of the data subjects in this instance, since we cannot identify anyone individually. Again, note that your social media provider might be able to identify you and see their legal basis for processing of this personal data in their respective privacy policies and/or terms and conditions.
Statistics
Purpose
We use anonymous statistical data and logs to see how many users we have and to improve the Platform and App by finding out which features are used the most. When a user has created an account, however, it is possible to connect App activities to this specific user, since every device gets a unique ID number. This functionality is not used, but since it still is a possibility we chose to disclose it in our Privacy Notice.
Categories of data subjects
Users of the RUN:TRACK:RUN Platform and/or App.
Categories of personal data
Pages visited
Number of sessions
Length of sessions
Functionalities used
Legal basis
Since we have no interest in connecting statistics data to specific RUN:TRACK:RUN users, and do not use the functionality that could connect App activity to a specific user we believe that our legitimate interest of processing data for statistical purposes outweighs the interests of the data subjects in this instance. If we cannot get a sense of the number of users we have or which functionalities are well liked, it’s hard for us to run our operations.
Customer support and feedback
Purpose
We need to process personal data in order to respond to customer support errands and feedback through email and/or our social media accounts. All customer support- or feedback messages will be deleted once responded to if we do not have a legal obligation to save them. We strongly urge you not to send us any special categories of personal data when in contact with us.
Categories of data subjects
People who contact RUN:TRACK:RUN via email or social media to ask questions, report errors or give feedback.
Categories of personal data
Names
Email addresses
Social media handles
Any personal data provided through text when contacting RUN:TRACK:RUN
Legal basis
Providing customer support is part of our commitment to you when delivering the RUN:TRACK:RUN services, which falls under the legal basis of performance of a contract. However, you choose if you want to contact us and what information you want to share with us, which means that in some cases (for example if you provide us with information about yourself that has no connection to the error-reporting) the legal basis may be consent instead.
Feedback-/error reporting in the App
Purpose
For RUN:TRACK:RUN to get feedback and get notified of errors in the App.
Categories of data subjects
RUN:TRACK:RUN App users who are logged in to their accounts and agree to include their email address with their feedback-/error report.
Categories of personal data
Email addresses
Content of feedback/error message
Stack trace (where in the code error occurred)
Legal basis
For this purpose we do not need to process any personal data per se. But if you, as a signed in-user, want to attach your email address to your error message (perhaps if you want us to get back to you when a specific problem surrounding your account is solved) you are welcome to. Since this is not required by RUN:TRACK:RUN, the legal basis for processing is consent.
Ambassadors
Purpose
We grant anyone who is interested the opportunity to be a RUN:TRACK:RUN ambassador for their city or region. For that to happen we need to process personal data in order to stay in touch and to promote our ambassadors in the best way possible. To be an ambassador you must provide us with texts describing what running is like in your city, these texts can only be published on RUN:TRACK:RUN.
Categories of data subjects
The RUN:TRACK:RUN users who are, or want to become, ambassadors.
Categories of personal data
Names
Photos
Email addresses
Short information texts about the ambassadors
Social media handles
Web page URL's
The region for which the user is/wants to become the ambassador
Legal basis
The legal basis for processing is performance of a contract. If you want to be removed as an ambassador and/or deleted completely from RUN:TRACK:RUN we will remove everything but your texts that are published on the RUN:TRACK:RUN Platform and in the App.
RUN:TRACK:RUN user accounts
Purpose
In order for you to setup and use your RUN:TRACK:RUN account we need to process personal data.
Categories of data subjects
The RUN:TRACK:RUN users who have chosen to create an account.
Categories of personal data
Names
Email addresses
User-ID
Tracks, routes, running spots etc that you have added as "favourites"
Use of the feedback buttons
Content added to RUN:TRACK:RUN, such as comments on different running spots
RUN:TRACK:RUN points
Information users provide about themselves
Information about newsletter preferences
Legal basis
The legal basis for processing of this personal data is performance of a contract, except for when the providing of information is optional for the user - in those cases the legal basis is consent. For example, you do not need to write a short bio text about yourself and even if you do, you can delete it yourself at any time.
Comments and text on the Platform/in the App
Purpose
If a signed in RUN:TRACK:RUN user adds information texts about, for example, areas or comments on content, for example a track, personal data is processed. We kindly ask you to respect our Terms and Conditions in regards to the information you share and strongly urge you not to write anything that constitutes special categories of personal data regarding yourself or others.
Categories of data subjects
Signed in users of RUN:TRACK:RUN who adds texts or comments.
Categories of personal data
Names
RUN:TRACK:RUN points
The content provided by the specific user in their text or comment
Legal basis
Performance of a contract. Since the purpose of RUN:TRACK:RUN is to build a community and share knowledge, building the community by adding your best tips is part of that. Of course, it is up to you if you want to share content and add your name to it (you can comment and add tracks for example anonymously without signing in to your account). Should you, however, want comments added by you with your name attached to them deleted, please email us at info@runtrack.run
Tracking and saving runs with the App
Purpose
You can use the RUN:TRACK:RUN app to track your runs. Afterwards you see a summary of your workout and you can have the tcx. or gpx. file sent to you via email, should you wish to upload it to Strava for example. The files are never saved by RUN:TRACK:RUN after the workout is finished.
Categories of data subjects
Users of the RUN:TRACK:RUN app.
Categories of personal data
Email addresses
Location data
Files containing the workout details such as pace and distance
Legal basis
Performance of a contract. Part of our service in the app is to provide you with a tool for tracking your workouts. In order for us to deliver on that, we need to process location data, the speed you are running in etc. We also need to process your email address if you want to send the workout file to yourself afterwards, since we do not save the workouts in our database.
Upload GPS-data to RUN:TRACK:RUN
Purpose
To fix your GPS data from your watch or phone you need to upload a tcx. or gpx. file to RUN:TRACK:RUN. The workouts you have uploaded are not saved. They are only saved in your own browser while your session is active.
Categories of data subjects
Users of RUN:TRACK:RUN who wish to use this feature.
Categories of personal data
The .tcx or .gpx file containing the workout data
Specifically altitude data since this is the only category of data that can be saved
Legal basis
Performance of a contract. This feature is part of the service provided to you when you are a RUN:TRACK:RUN user. However, the data is only processed during the time your session is active. If you want to help us improve RUN:TRACK:RUN you can check the box allowing us to save the altitude data from your workout. For that processing we rely on your consent.
Auto-generated emails with updates
Purpose
If you have chosen to receive email notifications under "settings" on "my page", you will get an email notification regarding the group runs, tracks, running spots etc that you have saved as "favourites"/content you've created/are the last person to edit. Notifications are sent if someone comments or edits your favourites/content you’ve created or are the last person to edit.
Categories of data subjects
Users with registered accounts who have checked the box for email notifications regarding some type of comments or edits.
Categories of personal data
Email addresses
User-ID
Preferences set by the user under "settings" on "my page" in regards to email notifications
Legal basis
The legal basis for processing is consent. The user chooses if he/she wants to receive email notifications and if so, regarding which updates.
Non-marketing email updates
Purpose
If you have created a RUN:TRACK:RUN account we may contact you via email from time to time without your explicit consent. We will only do this to inform you about disruptions on the Platform or in the App, or if we have made major changes in our Privacy Notice and/or Terms and Conditions.
Categories of data subjects
Users of RUN:TRACK:RUN who have created accounts.
Categories of personal data
Email addresses
Legal basis
We believe that this type of personal data processing falls under performance of a contract since we view it as our obligation to our users to provide critical technical or legal information.
Cookies
We use the following cookies on our website:
Required cookies
cookiesettings - Stores cookie preferences.
ASP.NET_SessionId, login, loggedin - Manages session and login
Cookies for functions
selected-units - Stores choice of preferred units for distance, temperature etc.
You can change the settings in your browser to disable all cookies.
Data processors we use
To keep RUN:TRACK:RUN up and running (pun intended) we use a few data processors, these are the following:
Instagram. We have a business-account on Instagram for marketing purposes and to stay in touch with our users, answer questions and provide support.
Facebook. We have a business-account on Facebook for marketing purposes and to stay in touch with our users, answer questions and provide support.
Twitter. We have a business-account on Twitter for marketing purposes and to stay in touch with our users, answer questions and provide support.
YouTube. We have a business-account on YouTube for marketing purposes and to stay in touch with our users, answer questions and provide support.
Microsoft. The site is hosted on Azure.
GoDaddy. Domain name services (DNS)
Third country transfers
All of the personal data that is processed by our data processors is stored within the EU/EES. However, since the majority of them have US ownership we use the Standard Contractual Clauses (SCC’s) approved by the EU Commission, supplemented by additional security measures such as encryption.
Google maps
The map you search and navigate in when using RUN:TRACK:RUN is provided by Google Maps. Although Google is not a data processor of ours in this regard, we still want to inform you that the places on the map you navigate on the RUN:TRACK:RUN website might become part of the data collected by Google Maps as a whole. In that regard, Google is the data controller and for information about how your personal data is being processed under their control, please see their privacy policy
Your rights
If you wish to exercise any of your rights below, please contact us at info@runtrack.run
Access
You have the right to access any personal data we process about you as long as we are not prevented by law to disclose them or it is detrimental to another data subject.
Erasure
You have the right to be completely forgotten by RUN:TRACK:RUN, which means the right to have all the personal data we process about you removed - as long as it is not prohibited by law for us to delete it.
Rectification
Should any personal data belonging to you that we process be factually incorrect, let us know and we will correct it.
Data portability
If you do not just want to access your data, but also be able to take it with you to another similar service provider, you can ask for data portability. We will then give you your personal data in a commonly used machine-readable format.
Restriction and objection
In some cases when you object to our processing of your personal data, we need to investigate the matter to make sure we do not, for example, violate any national- or EU-legislation by deleting all your personal data. While we do this, we have to restrict the processing of the data concerned.
Complaints to the data protection authority
If at any time you feel that your personal data rights have been disregarded, and you have informed RUN:TRACK:RUN of this issue without action being taken, you have the right to make a complaint to your national data protection authority (DPA).
In Sweden, where we are located, the data protection authority is Integritetsskyddsmyndigheten. But if you are a EU citizen residing in another EU/EES-country you are free to contact your local DPA.
Changes and updates
This Privacy Notice may be updated at any time. The date of the latest Privacy Notice update can be found at the top of the page. Major updates that may affect you as a user negatively from a privacy perspective will be communicated through our social media accounts and via email.
