RUN:TRACK:RUN is the data controller in regards to the data processing on our Platform, messages on our social media and emails sent to us.
In short: Personal data you actively provide us.
Regarding your personal data processed by RUN:TRACK:RUN you have the right to have it deleted, access it, correct it, receive it in a transferable manner, object to the processing and make complaints about us to the Data Protection Authority.
Not satisfied? Keep reading below.
Our aim is to not process any personal data if not absolutely necessary. We do not ask for nor process any data that constitutes special categories of personal data. Any personal data that you provide us through customer support emails/messages or comments on our social media platforms containing special categories of personal data, or regular personal data that we do not need, will be deleted immediately.
For those instances where processing of personal data is necessary, we use it as follows.
We do not want to process any personal data that we do not need to deliver our service to you or for legal compliance. For personal data processed that is not related to our performance of a contract with you, our user, or that we need to process to comply with the law, we always ask for your consent. For example regarding cookies and in order to send email updates that you have actively requested. Your consent can be withdrawn at any time.
Personal data processed when using cookies on the website is completely anonymized to RUN:TRACK:RUN and we cannot connect it to an individual or IP-address. We have also enabled a setting which prevents Google from connecting the activity on runtrack.run to an individual or IP-address, making it anonymous for Google as well. Therefore, this is not viewed as “personal data” by the definition in the GDPR. If you want to make sure no tracking at all is done, just change the cookie settings in your browser.
For marketing purposes, we use social media like Instagram to spread information about RUN:TRACK:RUN. We do not ask for any personal data in these channels. The only data processed is the data you provide us when you like our pages and posts, comment on posts or send us direct messages. We strongly urge you not to send us any special categories of personal data. All messages will be deleted once seen or replied to if we do not need to save them for legal purposes.
We use the following cookies on our website:
You can change the settings in your browser to disable all cookies.
On the RUN:TRACK:RUN webpage you have the option to request email updates about when we will release the RUN:TRACK:RUN app on various platforms and/or our general newsletter. In order for us to deliver these updates to you, we need your consent to save your email address. You also have the option to enter your name (if you want a more personal email greeting) but this is not required.
When you contact us for support, thoughts or questions regarding RUN:TRACK:RUN we will save your email or message until we have resolved your issue or answered your question. After that, it will be deleted. Again, we strongly urge you not to provide us with any special categories of personal data.
The workouts you have uploaded are not saved. They are only saved in your own browser while your session is active.
If you become a RUN:TRACK:RUN Ambassador and provide us with texts for our Platform, we will always give credit to the author. In some cases the author can be an organization, but it can also be an individual. When becoming an Ambassador for RUN:TRACK:RUN we will ask for consent before publishing your name.
For processing of personal data, we rely on the legal basis of performance of a contract (delivering our service to you, which may include processing for customer support), consent (cookies, publishing names of Ambassadors) and legal obligation (saving cookie consent to show compliance).
To keep RUN:TRACK:RUN up and running (pun intended) we use a few data processors, these are the following:
Some of our data processors reside in the United States and are part of the Privacy Shield Agreement to ensure data protection. RUN:TRACK:RUN will control that the Privacy Shield Agreements are in place every three months.
If you wish to exercise any of your rights below, please contact us at email@example.com
You have the right to access any personal data we process about you as long as we are not prevented by law to disclose them or it is detrimental to another data subject.
You have the right to be completely forgotten by RUN:TRACK:RUN, which means the right to have all the personal data we process about you removed - as long as it is not prohibited by law for us to delete it.
Should any personal data belonging to you that we process be factually incorrect, let us know and we will correct it.
If you do not just want to access your data, but also be able to take it with you to another similar service provider, you can ask for data portability. We will then give you your personal data in a commonly used machine-readable format.
In some cases when you object to our processing of your personal data, we need to investigate the matter to make sure we do not, for example, violate any national- or EU-legislation by deleting all your personal data. While we do this, we have to restrict the processing of the data concerned.
If at any time you feel that your personal data rights have been disregarded, and you have informed RUN:TRACK:RUN of this issue without action being taken, you have the right to make a complaint to your national data protection authority (DPA).
In Sweden, where we are located, the data protection authority is Datainspektionen. But if you are a EU citizen residing in another EU/EES-country you are free to contact your local DPA.