RUN:TRACK:RUN is the data controller in regards to the data processing on our Platform and or in our App, messages on our social media and emails sent to us. We are also the controller regarding the location data collected while you use the App for running.
In short: Personal data you actively provide us. Under “Purposes for data processing” you can see a list of all the purposes for which we process data.
Regarding your personal data processed by RUN:TRACK:RUN you have the right to have it deleted, access it, correct it, receive it in a transferable manner, object to the processing and make complaints about us to the Data Protection Authority in your country if you are an EU/EES citizen.
Not satisfied? Keep reading below.
Our aim is to not process any personal data if not absolutely necessary. We do not ask for nor process any data that constitutes special categories of personal data. Any personal data that you provide us through customer support emails/messages or direct messages on our social media platforms containing special categories of personal data, or regular personal data that we do not need, will be deleted immediately.
For those instances where processing of personal data is necessary, we use it as follows.
We do not want to process any personal data that we do not need to deliver our service to you or for legal compliance. For personal data processed that is not related to our performance of a contract with you, our user, or that we need to process to comply with the law, we may ask for your consent. For example regarding cookies and in order to send email updates that you have actively requested. Your consent can be withdrawn at any time.
Personal data processed when using cookies on the website is completely anonymized to RUN:TRACK:RUN and we cannot connect it to an individual or IP-address. We have also enabled a setting which prevents Google from connecting the activity on runtrack.run to an individual or IP-address, making it anonymous for Google as well. Therefore, this is not viewed as “personal data” by the definition in the GDPR. If you want to make sure no tracking at all is done, just change the cookie settings in your browser, or use a privacy friendly browser.
For marketing purposes we use social media like Instagram, Facebook and Twitter to spread information about RUN:TRACK:RUN in order to gain more users and increase user retention. We also send newsletters via email to those who have requested to receive them, and in some instances these newsletters will contain information for marketing purposes. When it comes to social media marketing we will at times use sponsored ads which target specific audiences for example those who are interested in running. RUN:TRACK:RUN have no possible way of identifying who the specific users are or who has for example clicked on our ads.Categories of data subjects
We need to process personal data in order to respond to customer support errands and feedback through email and/or our social media accounts. All customer support- or feedback messages will be deleted once responded to if we do not have a legal obligation to save them. We strongly urge you not to send us any special categories of personal data when in contact with us.Categories of data subjects
People who contact RUN:TRACK:RUN via email or social media to ask questions, report errors or give feedback.Categories of personal data
Providing customer support is part of our commitment to you when delivering the RUN:TRACK:RUN services, which falls under the legal basis of performance of a contract. However, you choose if you want to contact us and what information you want to share with us, which means that in some cases (for example if you provide us with information about yourself that has no connection to the error-reporting) the legal basis may be consent instead.
For RUN:TRACK:RUN to get feedback and get notified of errors in the App.Categories of data subjects
RUN:TRACK:RUN App users who are logged in to their accounts and agree to include their email address with their feedback-/error report.Categories of personal data
For this purpose we do not need to process any personal data per se. But if you, as a signed in-user, want to attach your email address to your error message (perhaps if you want us to get back to you when a specific problem surrounding your account is solved) you are welcome to. Since this is not required by RUN:TRACK:RUN, the legal basis for processing is consent.
We grant anyone who is interested the opportunity to be a RUN:TRACK:RUN ambassador for their city or region. For that to happen we need to process personal data in order to stay in touch and to promote our ambassadors in the best way possible. To be an ambassador you must provide us with texts describing what running is like in your city, these texts can only be published on RUN:TRACK:RUN.Categories of data subjects
The RUN:TRACK:RUN users who are, or want to become, ambassadors.Categories of personal data
The legal basis for processing is performance of a contract. If you want to be removed as an ambassador and/or deleted completely from RUN:TRACK:RUN we will remove everything but your texts that are published on the RUN:TRACK:RUN Platform and in the App.
In order for you to setup and use your RUN:TRACK:RUN account we need to process personal data.Categories of data subjects
The RUN:TRACK:RUN users who have chosen to create an account.Categories of personal data
The legal basis for processing of this personal data is performance of a contract, except for when the providing of information is optional for the user - in those cases the legal basis is consent. For example, you do not need to write a short bio text about yourself and even if you do, you can delete it yourself at any time.
If a signed in RUN:TRACK:RUN user adds information texts about, for example, areas or comments on content, for example a track, personal data is processed. We kindly ask you to respect our Terms and Conditions in regards to the information you share and strongly urge you not to write anything that constitutes special categories of personal data regarding yourself or others.Categories of data subjects
Signed in users of RUN:TRACK:RUN who adds texts or comments.Categories of personal data
Performance of a contract. Since the purpose of RUN:TRACK:RUN is to build a community and share knowledge, building the community by adding your best tips is part of that. Of course, it is up to you if you want to share content and add your name to it (you can comment and add tracks for example anonymously without signing in to your account). Should you, however, want comments added by you with your name attached to them deleted, please email us at firstname.lastname@example.org
You can use the RUN:TRACK:RUN app to track your runs. Afterwards you see a summary of your workout and you can have the tcx. or gpx. file sent to you via email, should you wish to upload it to Strava for example. The files are never saved by RUN:TRACK:RUN after the workout is finished.Categories of data subjects
Users of the RUN:TRACK:RUN app.Categories of personal data
Performance of a contract. Part of our service in the app is to provide you with a tool for tracking your workouts. In order for us to deliver on that, we need to process location data, the speed you are running in etc. We also need to process your email address if you want to send the workout file to yourself afterwards, since we do not save the workouts in our database.
To fix your GPS data from your watch or phone you need to upload a tcx. or gpx. file to RUN:TRACK:RUN. The workouts you have uploaded are not saved. They are only saved in your own browser while your session is active.Categories of data subjects
Users of RUN:TRACK:RUN who wish to use this feature.Categories of personal data
Performance of a contract. This feature is part of the service provided to you when you are a RUN:TRACK:RUN user. However, the data is only processed during the time your session is active. If you want to help us improve RUN:TRACK:RUN you can check the box allowing us to save the altitude data from your workout. For that processing we rely on your consent.
If you have chosen to receive email notifications under "settings" on "my page", you will get an email notification regarding the group runs, tracks, running spots etc that you have saved as "favourites"/content you've created/are the last person to edit. Notifications are sent if someone comments or edits your favourites/content you’ve created or are the last person to edit.Categories of data subjects
Users with registered accounts who have checked the box for email notifications regarding some type of comments or edits.Categories of personal data
The legal basis for processing is consent. The user chooses if he/she wants to receive email notifications and if so, regarding which updates.
Users of RUN:TRACK:RUN who have created accounts.Categories of personal data
We believe that this type of personal data processing falls under performance of a contract since we view it as our obligation to our users to provide critical technical or legal information.
We use the following cookies on our website:Required cookies
You can change the settings in your browser to disable all cookies.
To keep RUN:TRACK:RUN up and running (pun intended) we use a few data processors, these are the following:
Some of our data processors reside in the United States and are part of the Privacy Shield Agreement to ensure data protection. RUN:TRACK:RUN will control that the Privacy Shield Agreements are in place every three months.
If you wish to exercise any of your rights below, please contact us at email@example.com
You have the right to access any personal data we process about you as long as we are not prevented by law to disclose them or it is detrimental to another data subject.
You have the right to be completely forgotten by RUN:TRACK:RUN, which means the right to have all the personal data we process about you removed - as long as it is not prohibited by law for us to delete it.
Should any personal data belonging to you that we process be factually incorrect, let us know and we will correct it.
If you do not just want to access your data, but also be able to take it with you to another similar service provider, you can ask for data portability. We will then give you your personal data in a commonly used machine-readable format.
In some cases when you object to our processing of your personal data, we need to investigate the matter to make sure we do not, for example, violate any national- or EU-legislation by deleting all your personal data. While we do this, we have to restrict the processing of the data concerned.
If at any time you feel that your personal data rights have been disregarded, and you have informed RUN:TRACK:RUN of this issue without action being taken, you have the right to make a complaint to your national data protection authority (DPA).
In Sweden, where we are located, the data protection authority is Datainspektionen. But if you are a EU citizen residing in another EU/EES-country you are free to contact your local DPA.